Returns Policy

Returning Supplements

We are proud of the quality of our products and as such, if you find that our products arrive in an unsatisfactory condition, please contact our customer care team at +65 6291 1050

Lost or Damaged Parcel

If you have any lost or missing products from your order then please contact our Customer Care team at +65 62911050 or email at enquires@herbalcarehomeo.com. We will reply to your query within next working day.

Lost parcels must be reported within 48 hours of the dispatch date we will not be liable for any loss should you fail to do this.

If you find your products to be damaged in transit, we are willing to offer a refund if the products are returned within 48 hours of the dispatch date to the returns address below. We will not be liable for any damage if you fail to do this.

We retain the right to request a return of the faulty products with the consignment number on the outside of your parcel, by recorded delivery to the below address, and the products will be inspected. If the fault is agreed, a full refund will be given for the returned products.

We will not be responsible for the cost of postage and packaging to return products. We recommend using a recorded delivery service for returns as we cannot be responsible for products which don’t make it back to our shop.

Returns address:
Herbal Care Homeopathic Clinic

48 Serangoon Road #02-24

Little India Arcade

Singapore 217959

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